The Palace Map is aiming to provide one consolidated mobile service for tourists and visitors of the ancient palaces in Seoul. By integrating booking and places curation functions, it will improve the whole tour experience and the mobile experience as well.
Before brainstorming ideas and solutions, I started with user research first. Through heuristic evaluation, field research, focus group interview, and simple user test with existing applications, I found out the expected user journey and user needs. Then I transformed into UX key features and design ideas to implement.
– Conducting user research and field research
– Analyzing research results
– Creating a user journey and scenario
– Designing main UI and GUI